By accessing or placing an order with Direct SMM Panel ("we," "us," or "our website"), you confirm that you have read, understood, and agree to the terms below. Continued use of our website and services means you accept these terms, whether or not you've read them in full.
1. General Terms
- We reserve the right to update or change these Terms of Service at any time without prior notice. It's your responsibility to review this page before placing an order.
- You agree to use our panel in compliance with the terms of service of the social media platforms you're ordering for, including but not limited to Instagram, Facebook, LinkedIn, Twitter/X, YouTube, and others.
- All services are intended for promotional purposes. Direct SMM Panel is not affiliated with, endorsed by, or sponsored by any social media platform.
2. Order Placement & Processing
- Once an order is placed, it's processed automatically by our system or third-party providers. Orders cannot be cancelled once processing has started, unless stated otherwise.
- You're responsible for double-checking the link or username you provide before ordering. We're not responsible for losses caused by incorrect links or private/invalid accounts.
- Don't place the same order on multiple panels at the same time. Our system tracks delivery based on a starting count, and outside interference can cause inaccurate delivery — no refund or refill applies in that case.
3. Service Delivery & Guarantees
- We aim to deliver every order within a reasonable timeframe, but delivery times are not guaranteed and can vary due to system load, platform changes, or factors outside our control.
- Delivery estimates shown on the panel are approximate, not a binding commitment.
- We may adjust or substitute the service type where needed to fulfil an order.
- "Lifetime Refill," "365-Day Refill," and similar guarantees depend on the underlying service remaining available. If a service is discontinued by our provider or the platform itself, the refill guarantee may end without notice.
4. Drops, Refill & Non-Drop Disclaimer
- Even on services marked "non-drop," every social media platform runs its own independent algorithms and may remove inactive or fake accounts at any time.
- Drops can happen due to platform purges, user account changes, or algorithm updates. Refills are guaranteed only within the active refill period, and only if the service wasn't affected by outside interference — such as ordering the same service from another panel.
- Refill requests must be submitted within the guarantee period — requests made after it expires won't be accepted.
5. Refunds & Balance Policy
- All sales are final. Refunds aren't issued for completed or partially completed orders, unless our system marks the order as failed.
- Wallet balance can't be withdrawn — it can only be used to purchase services on Direct SMM Panel.
- If an order fails or is only partially delivered, the appropriate refund is credited automatically to your wallet.
6. Payment Terms
- We support Indian payment methods including UPI, Paytm, PhonePe, Google Pay, and Net Banking.
- Report any payment issue immediately through a support ticket or by emailing [email protected].
- Chargebacks, payment disputes, or fraudulent payment activity will result in permanent account suspension and may lead to legal action.
7. Account Responsibility
- You're responsible for keeping your account credentials secure.
- We're not liable for losses caused by account sharing or unauthorized access on your end.
8. Risks & Limitations
- Social media platforms can change their own terms or detection systems at any time, which may affect how our services perform.
- Direct SMM Panel isn't responsible for any penalty, ban, suspension, or restriction a platform applies as a result of using our services.
- You use our services at your own risk — we don't guarantee that using them will protect your account from platform-side action.
9. Legal & Ethical Compliance
- You agree not to use Direct SMM Panel for anything illegal, unethical, or spam-related.
- Attempting to misuse the platform, exploit our services, or interfere with our systems may result in account termination and legal action.
10. Customer Support
- Support is available through our support ticket system and by email at [email protected].
- We aim to respond within a reasonable timeframe, though response times may vary based on support volume.
11. Termination Policy
- We reserve the right to suspend, restrict, or terminate your access to Direct SMM Panel without notice if you violate any term mentioned here or engage in suspicious activity.
Final Note
By using Direct SMM Panel, you acknowledge and accept the risks involved in purchasing followers, views, likes, and other engagement services. You agree not to hold Direct SMM Panel responsible for any loss or damage arising from your use of our platform or services.