Privacy Policy
Last updated: July 31, 2026
This Privacy Policy explains what information Direct SMM Panel collects, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.
1. Information We Collect
When you create an account or place an order, we collect information such as your email address, username, and order details (including the public profile or post link you submit for a service). When you add funds, our payment gateway processes your payment information directly — we do not store your card, UPI, or banking details ourselves.
2. How We Use Your Information
We use the information we collect to create and manage your account, process and deliver your orders, respond to support tickets and emails, send order or payment related notifications, and improve our website and services.
3. What We Don't Collect
We never ask for or store your social media account password. All we need to deliver a service is the public link to your profile, page, post, or video.
4. Cookies
Our website may use cookies and similar technologies to keep you logged in, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not work correctly without them.
5. Sharing Your Information
We don't sell your personal information. We may share limited information with trusted third parties who help us run our business — such as payment gateways to process transactions, and service providers who help deliver the orders you place — only to the extent needed to provide our services.
6. Data Security
We take reasonable steps to protect your information, including processing payments through secure, encrypted gateways. No method of online storage or transmission is completely secure, so while we work to protect your data, we can't guarantee absolute security.
7. Data Retention
We keep your account and order information for as long as your account is active, or as needed to provide support, resolve disputes, and meet our legal and accounting obligations.
8. Your Rights
You can request access to, correction of, or deletion of the personal information we hold about you at any time by contacting our support team. We'll respond to reasonable requests within a reasonable timeframe.
9. Children's Privacy
Our services are not directed at children, and we don't knowingly collect personal information from anyone under the age required to enter into agreements in their jurisdiction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our website after a change means you accept the updated policy, so it's worth checking this page occasionally.
Questions About This Policy?
If you have any questions about this Privacy Policy or how your information is handled, contact us at
[email protected] or open a support ticket — see our
Terms of Service and
Disclaimer for the full terms governing use of Direct SMM Panel.